SecurityPal is easily one of the best investments we have made. Their turnaround time, due diligence and customer service is second to none. They have quickly demonstrated comprehension of our security program and help us explain it to our customers. This has allowed our security team to focus on high-leverage investments in security and our sales team to win more customers faster.
It's been a big time saver for me and our team. SecurityPal has allowed us to reduce the time to complete a Security Questionnaire from 4-6 weeks to several days. For the Sales and Solutions Engineering team it's opened up 40-50% of our week that we can now re-invest into our customers and product.
Before discovering SecurityPal our security team spent 40% of their time with Security Questionnaires and not improving the security of our company. The increased bandwidth and improved morale make the ROI of SecurityPal a no-brainer for any quickly growing business.
Before SecurityPal I would dedicate entire days to filling out Security Questionnaires. With SecurityPal I no longer have to do that and I can reinvest the time on higher leverage risk and compliance projects. SecurityPal's turn-around time and ability to handle questionnaires of different formats (portals, documents, forms) are real strategic advantages for us.
Everyone thinks once you get your SOC II the security forms go away. They actually just get worse. In less than six months we’ve regularly seen SecurityPal send back questionnaires with 100% completion and that gives us the time to move deals quicker. It's such a simple solution. We just throw a Security Questionnaire to SecurityPal and know that it will be answered correctly. Since we know that's taken care of we can worry about the business side – what customers actually pay Sendoso for.
I've spent weeks at the end of the quarter taking six or seven hours a day to get through Security Questionnaires. It got to a point where it was unbearable at times. You don't really expect to have a personal life. One time we needed to get a security review done in about six hours. SecurityPal was able to jump in and push it to the top of their list. They returned it within three hours. Finding SecurityPal was just a dream come true.
We hit a huge growth point… last year we were at 300 and last checked we're at 500. There was a realization that the security team only had one person and realistically that one person could just not answer these. I would hop in and provide support in any way but those questionnaires sometimes are 300 questions. With SecurityPal I can send them an email and I can just forget it. It's off my mind. SecurityPal reduces the burden on my shoulders by just knowing someone else got into those questions.
Security Questionnaires became a pain in the very beginning. We didn't have the bandwidth really to fill them out in a timely manner. It would take days to go back and forth to get the questions answered, confirm the right answers and double check. All that fun stuff. It would delay our deals by quite some time. Now with SecurityPal, forecasting is a lot more precise. We are able to see what's happening with the deal because we know exactly when we can get these Security Questionnaires back. It's simple and delivers.
SecurityPal is a massive timesaver. A total no-brainer for any sales, engineering or security organization.
I took a few weeks off at the end of the year. SecurityPal ensured it was the first time I didn't have to worry about some gigantic questionnaires popping up in my inbox and taking me away from my family. Now I can just take time and relax. I'm really appreciative of that.
I joke about SecurityPal's experience. It's like someone preparing my lunch and bringing it to me. SecurityPal is even easier than that. It's such a unique offering. Other SaaS solutions we've worked with have always led to disappointment and SecurityPal was the complete opposite experience.
Completing security reviews and questionnaires can be a cumbersome process that hinders revenue, growth, and innovation. With SecurityPal’s industry-recognized Questionnaire Concierge, get completed security reviews in hours, not days. Your dedicated security & GRC analysts empower you to stay focused on what drives your business forward.
Stop chasing multiple departments for security reviews. SecurityPal’s Knowledge Library is your continuously updated single source of truth for all your customer facing information security and GRC posture.
Effortlessly tag, store, schedule reviews and collaborate on your Q&A pairs, policy documents, and evidence. Integrate this with top-tier intelligence sourced from our in-house AI and Security Analysts, guaranteeing your Knowledge Library stays aligned to your evolving posture.
SecurityPal supports hundreds of formats, portals, and other custom needs of the world's leading organizations. From niche regulatory guidelines to complex organizational workflows, SecurityPal is the only enterprise-ready solution built to flex, support, and scale for today's security-sensitive buyer.
SecurityPal's 150+ experienced security and GRC experts globally provide exceptional security expertise and unbeatable customer service.
Our Security Operations Command Center (SOCC) runs 24/7 to deliver you incomparable peace of mind.
SecurityPal’s Customer Assurance Management Platform™ is the first solution of its kind. We have unified hundreds of years of collective security expertise and GRC experience with an intuitive, simple, and secure software offering. But we didn’t just stop there. We have also thoughtfully layered on cutting-edge machine learning and artificial intelligence techniques at precise points of the overall Customer Assurance (CAx)™ journey.