Q4 Product Updates: Smarter Assurance, Powered by AI

Security and trust teams are being asked to move faster than ever — without room for error. Buyers expect instant answers. Sales teams need fewer bottlenecks. Security leaders demand confidence that automation won’t dilute accuracy or control.

In Q4, we introduced a new generation of AI-powered capabilities inside the Assurance Management Platform (AMP)™ — designed to increase automation, unlock self-serve experiences, and dramatically speed up assurance workflows, without losing the precision, auditability, or expert oversight our customers rely on.

At the center of it all: the beginning of our agentic era.

AI-Driven Product Updates for Smarter, Faster Assurance Management 

Meet Libby, The Knowledge Librarian 

An AI-first evolution of SecurityPal’s Knowledge Library — and the first of our AI Concierge Agents™

Libby is your always-on knowledge librarian — instantly surfacing answers, connecting frameworks, and delivering reliable, confidence-backed security insights.

The Knowledge Library has always been the foundation of SecurityPal’s ability to deliver accurate, repeatable security answers at scale. But how that knowledge is accessed and applied has evolved. Historically, Knowledge Libraries relied on human experts to distill security documentation into isolated question-and-answer pairs. While effective, this approach limited flexibility, context, and scale.

Libby changes that.

Libby is SecurityPal’s AI-first approach to knowledge and question answering — built to work directly with source documents, frameworks, and validated security evidence. This allows Libby to reason across materials the same way a seasoned security expert would, reducing errors while improving depth, relevance, and confidence.

What Libby does

• Context-aware connections across frameworks — Libby understands how controls, policies, and standards relate, so answers reflect the full security posture, not fragmented data.
• Instant recall of millions of validated Q&As — Tap into SecurityPal’s expert-reviewed knowledge base with speed and precision.
• Confidence-driven, fact-backed guidance — Every response is grounded in accessible source documentation and expert validation.

Meet Vinny, the Vendor Assessment Virtuoso 

Generate complete TPRM reports in minutes.

Third-party risk management is essential, but not every vendor requires a heavy, manual assessment process. In Q4, we introduced AI-driven vendor assessments for low-risk vendors, allowing teams to quickly evaluate risk without sacrificing rigor.

Vinny, our AI Concierge Agent for low-risk vendor assessments can now generate a comprehensive TPRM report — in 60–90 seconds.

What Vinny does

• End-to-end TPRM report generation — Produces a comprehensive vendor risk assessment in 60–90 seconds.
• Framework-aware risk analysis — Evaluates vendors against relevant security and compliance expectations, not isolated data points.
• Clear, executive-ready outputs — Delivers structured summaries that are easy to review, share, and defend.
• Actionable findings and recommendations — Highlights gaps and next steps teams can confidently take back to vendors.

How it works

• Navigate to a vendor profile
• Select “Generate TPRM Report” from the Quick Actions menu
• Let SecurityPal’s AI do the rest

What’s included in the report

• Overall risk rating and executive summary
• Vendor overview
• Security posture analysis
• Compliance and regulatory assessment
• Operational risk factors
• Identified risk findings and gaps
• Actionable recommendations to take back to the vendor

By automating low-risk assessments with Vinny, assurance teams can reserve human expertise for higher-risk vendors and strategic decisions — while maintaining a consistent, audit-ready third-party risk process across the organization.

Trust Center AI Chatbot in all Data Rooms

Self-serve assurance with sources and access controls.

As buyers and partners increasingly expect instant answers, security teams need a way to scale transparency without creating new inbound work. That’s why we introduced an AI-powered chatbot for all Data Rooms — purpose-built to support self-serve assurance experiences.

How it works

Within both public and private Data Rooms, visitors can ask natural-language questions and receive clear, contextual answers — only to information they’re authorized to access. Every response is grounded in available documentation and can include supporting sources, ensuring trust and defensibility.

Key benefits

• Reduces repetitive inbound security questions
• Accelerates buyer due diligence
• Improves transparency without oversharing
• Maintains strict access controls and permissions

The result: faster deal cycles and a dramatically improved assurance experience for customers, prospects, and partners.

What This Means for Assurance Teams

These Q4 product updates reflect a clear shift in how SecurityPal approaches automation:

• AI agents where they create leverage
• Self-serve experiences where they reduce friction
• Human expertise where precision and accountability matter most
  

The Assurance Management Platform isn’t just faster — it’s smarter.

Learn more about SecurityPal’s AI Concierge Agents™ redefining the future of security, trust, and assurance at scale.