How Iterable Scaled Customer Trust and Accelerated Sales with SecurityPal AI
Iterable enabled $3.3M in sales within weeks using SecurityPal AI, cutting response times by a business day and accelerating sales cycles at scale.
Security Questionnaire Automation
Complete Security Questionnaires 17x Faster Without Compromising Trust
Win enterprise deals faster by automating security questionnaire completion with AI Concierge Agents backed by certified security analysts. SecurityPal Questionnaire Concierge helps your team complete questionnaires in hours — not days — while maintaining the accuracy and precision enterprise buyers expect.
Trusted by Fortune 500s, Global 2000s and Category-Defining Companies
94% Faster Turnarounds on Security Questionnaire Completion
Enterprise security reviews shouldn't slow down revenue.
SecurityPal combines AI-powered automation, your organization's validated security knowledge, and certified security analysts to eliminate the manual work behind security questionnaires — without introducing the risk of AI hallucinations or outdated responses.
How It Works
AI Automation With Human Accountability at Every Step.
01
Submit your questionnaire to Questionnaire Concierge.
Send us your questionnaire in whatever format it arrives. We support spreadsheets, Word documents, PDFs, SIG, CAIQ, customer portals, RFPs, DDQ, and procurement systems. No reformatting. No manual imports.
02
AI generates draft responses from your approved Knowledge Library.
Quincy, SecurityPal's AI Concierge Agent, retrieves answers directly from your SecurityPal Knowledge Library. Every response is grounded in your organization's validated documentation, previous answers, policies, controls, and security artifacts—not generic AI knowledge or public internet sources.
03
A certified analyst reviews every answer.
Before any questionnaire reaches you, it's reviewed by a dedicated security analyst who knows your organization. They verify technical accuracy, policy alignment, customer-specific context, missing evidence, and questions requiring additional review. This human validation layer is what transforms AI speed into enterprise-grade accuracy.
04
You review, approve, and send.
Receive a completed questionnaire with analyst notes highlighting any responses requiring additional context or approval. You stay in control while eliminating the overwhelming majority of manual work.
3
M+
Questions Answered
<
12
-hour
Turnaround
150
+
Certified Experts
Why SecurityPal
Most AI tools generate answers fast, with no guarantee of accuracy. SecurityPal is built for the complexity of real security questionnaires, delivering completed questionnaires you can confidently send to customers.
AI + Human Accountability
Machine speed paired with certified human judgment. Every questionnaire is backed by a real security expert accountable for the final deliverable—not just AI suggestions.
AI agents draft responses using your approved security knowledge
Certified analysts validate every answer before delivery
Human oversight for policy interpretation, edge cases, and customer-specific nuance
Purpose-Built for Enterprise Security Reviews
Designed specifically for security assurance workflows—not generic document automation.
Supports spreadsheets, DOCX, PDFs, SIGs, CAIQs, DDQs, RFPs, and customer portals
700+ native integrations, including Salesforce, HubSpot, and Jira
Multi-language support for global enterprise teams
One platform for questionnaires, knowledge management, trust centers, workflows, and TPRM
Answers Grounded in Your Knowledge Library
Every response comes from your organization's validated security knowledge — not public LLM training data or generic AI.
Responses are generated from approved answers, policies, controls, and supporting evidence
Analysts resolve knowledge gaps instead of returning incomplete or low-confidence responses
Your Knowledge Library continuously improves with every completed questionnaire
Consistent, policy-aligned answers across every customer review
Speed & Accountability
SLA: From Months to Same-Day
Security questionnaires and reviews delay revenue. Vendor assessments slow the business. Audits and other tasks drain critical hours. Cybersecurity assurance demands speed, precision, and rigorous attention to detail.
We deliver exactly that.
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OPTIONS
RESPONSE TIME
Expert Supervision
ANNUAL COST
Instant to Same-Day
24/7 AI + Certified Experts, Proprietary Harness
Predictable, Scales With You $$$
Big 4 Firms
Weeks to Months
Associates Billed Hourly
$$$$$
In-House Teams (DIY)
Days to Weeks
Expensive Hours
(not security engineers)
High Headcount $$$$$
External Consultants
Days to Weeks
Contractors, Compliance Risk
Hourly, Variable $$$$
Legacy SaaS Tools
Days to Months
N/A
SaaS Subscription + Support + Internal Staff = $$$$
Proven at Enterprise Scale
Real questionnaires. Real results.
How Iterable Scaled Customer Trust and Accelerated Sales with SecurityPal AI
Iterable enabled $3.3M in sales within weeks using SecurityPal AI, cutting response times by a business day and accelerating sales cycles at scale.
Tavus Accelerates Enterprise Deal Velocity with SecurityPal’s Assurance Management Platform
Tavus cut enterprise sales cycles in half with SecurityPal's Assurance Management Platform. See how streamlined security reviews sped up enterprise deals.
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How Supabase Scaled Trust and Avoided 80 Hours of Manual Work Per Week
Supabase avoided 80 hours of manual security questionnaire work per week with SecurityPal, scaling customer trust without scaling headcount.
How Orum Accelerated Sales and Built Buyer Trust with SecurityPal AI
Orum cut security review time from days to minutes with SecurityPal AI, accelerating sales cycles and building enterprise buyer trust.
Enterprise Technology Behind Every Questionnaire
Built for more than questionnaire completion. SecurityPal gives your team the visibility, integrations, and control to manage customer assurance at scale.
Analytics
Turn every questionnaire into actionable intelligence.
Track questionnaire volume, turnaround times, recurring topics, and customer demand to understand where your team spends time and where assurance processes can improve.
Integrations
Connect assurance to the tools your teams already use.
Integrate SecurityPal with Salesforce, Slack, Jira, and 700+ other tools to keep questionnaires, approvals, and updates moving without adding another disconnected workflow.
Version Control
Keep every answer current, consistent, and traceable.
Maintain a clear history of changes to your security knowledge, so teams can track updates, reference the latest approved information, and avoid outdated or conflicting questionnaire responses.
Hear It From Our Customers
SecurityPal offers the speed of AI and the precision of certified human analysts. They’re more than just tech — they’re accountable for outcomes.
David Hwang
Chief Customer Officer
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We have tried many different solutions to help us in this area and did not find any that could help us and maintain both quality and velocity. SecurityPal is by far the best for us.
Mandy Andress
CISO
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SecurityPal didn’t just help us answer questionnaires — they helped uplevel our policies and showed us what strong, enterprise-ready security looks like.
Cory Barnard
Sales Lead
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We care deeply about demonstrating assurance and winning the long term trust [...]. Thanks to SecurityPal, we have scaled our ability to complete security reviews and questionnaires quickly and effectively, allowing us to focus [...] on higher impact security and GRC priorities and growing the business to meet the demands of our customers.
Jesse Kriss
Head of Security
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SecurityPal AI gives me time back to focus on building trust, not just answering questions. That’s the real value.
Heather McDonough
Customer Trust Lead
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It's been a big time saver for me and our team. SecurityPal has allowed us to reduce the time to complete a Security Questionnaire from 4-6 weeks to several days. For the Sales and Solutions Engineering team it's opened up 40-50% of our week that we can now re-invest into our customers and product.
Giovanni Briggs
Customer Solutions Engineer
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SecurityPal is easily one of the best investments we have made. Their turnaround time, due diligence and customer service is second to none. They have quickly demonstrated comprehension of our security program and help us explain it to our customers. This has allowed our security team to focus on high-leverage investments in security and our sales team to win more customers faster.
Dev Akhawe
Head of Security
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I took a few weeks off at the end of the year. SecurityPal ensured it was the first time I didn't have to worry about some gigantic questionnaires popping up in my inbox and taking me away from my family. Now I can just take time and relax. I'm really appreciative of that.
Tyler Glotz
Senior Security Analyst
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Now with SecurityPal, forecasting is a lot more precise. We are able to see what's happening with the deal because we know exactly when we can get these Security Questionnaires back. It's simple and delivers.
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Daisy Chung
Director of Sales
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Enterprise-Grade Security for Your Security Data
You're about to hand a vendor your entire security posture.
Here's how we protect it.
Your Data Never Trains Public AI Models
Your documentation, policies, questionnaires, and responses remain exclusively yours.
Secure Infrastructure by Design
Encryption at rest and in transit. Role-based access controls. Customer data isolation. Comprehensive audit logging.
Human Oversight Where It Matters
Automation handles repetitive work. Certified security analysts handle nuance, judgment, and policy interpretation.
NDA Workflows Built Into Your Process
Integrate document exchange directly with Ironclad and DocuSign.
Frequently Asked Questions
What is security questionnaire automation?
Security questionnaire automation uses AI and structured security knowledge to accelerate completion of customer security questionnaires. SecurityPal combines AI with certified human analysts to ensure every response is accurate before delivery.
How is SecurityPal Questionnaire Concierge different from AI-only questionnaire tools?
Most AI tools generate draft responses. SecurityPal Questionnaire Concierge combines AI with a dedicated security analyst who validates every answer before it's returned, providing both speed and accountability.
What questionnaire formats do you support?
SecurityPal supports Excel spreadsheets, Word documents, PDFs, SIG, CAIQ, DDQs, RFPs, customer portals, procurement platforms, and custom questionnaire formats.
Where do the AI-generated answers come from?
Responses are generated from your SecurityPal Knowledge Library, which contains your approved security documentation, policies, previous questionnaire responses, and supporting evidence. SecurityPal never relies on public web data for questionnaire answers.
Does my data train public AI models?
No. Your security documentation, questionnaire responses, and proprietary information are never used to train public AI models.
Who reviews completed questionnaires?
Every questionnaire is reviewed by a named, certified security analyst before delivery.
How quickly can SecurityPal complete a questionnaire?
Turnaround time depends on questionnaire complexity and service tier, with expedited 12-hour turnarounds for urgent customer requests.
Which companies use Questionnaire Concierge?
SecurityPal's Questionnaire Concierge is trusted by organizations including Airtable, Grammarly, OpenAI, Plaid, Elastic, and WEX.
Can SecurityPal work with our existing security workflow?
Yes. SecurityPal is designed to fit into existing security review processes while integrating with your documentation, approval workflows, and customer questionnaire process.
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